Is no news, good news?

The old saying is “no news is good news” but is that really true?

For some instances, like working from home and not hearing from your boss, sure no news is good news – “the squeaky wheel gets the grease”. That’s where you don’t want to be the squeaky wheel… But knowing our camper (with the wonky wheel and the cracked leaf spring already) has been at the Camping World in Cicero since June 21st and WE keep having to call in for updates – not so great.

We are in a temporary solution currently – Aunt & Uncle’s old camper (that they sold to their neighbors) needed a place to be stored, and we needed a place to stay here in Alex Bay. Win-Win since we already paid for the whole summer in a permanent RV site up here! We’ll be able to utilize this camper for a few weeks until the owners are ready for their vacation in it.

After we dropped our unit off on that Saturday and waited a few hours – we had no great update. We finally called the following Monday (June 23rd) to be told “we’re going to do a flex test this week” requested by the manufacturer, which in non-mechanics terms is to determine just how much the frame is moving from point A (not being hooked up) to point B (when the hitch is fully attached). And they asked if there was anything we wanted to grab out of the fridge/freezer since they were keeping it hooked up for us (its a residential fridge – the freezer was full). So we came back down the 1.5 hour drive and grabbed a few more things hoping it would only be another week or so.

By June 25th hubby emailed again asking for an update and we were told the flex test would be performed on the 26th (5 days after drop off). So we waited… It worked with our itinerary as we would be headed back into the Syracuse area for Uncle’s retirement party that Friday – we also commandeered a room in their house for that few days.

33 years in the Sheriff’s Department! Well done Uncle Chris! We joined Aunt Becky and the rest of their family to surprise him on his final morning outside the department with cinnamon buns and mimosas before the big party that evening with all family and friends.

We love a celebration! Especially when the WHOLE crew gets together.

Since we had to drive past Camping World on the way back up to the river that Saturday, Hubby and I left early so we could stop to get an update. Mind you, it’s now June 28th and they’ve done the initial diagnostic and a flex test – no fixes. We get a little bit of information that day and start packing up more items from the camper that we need for basic living. They talk a little bit about the flex test and as a non-engineer, I can’t tell you what is “acceptable” frame flex, but when they told us that our frame’s flex was a 1/2 inch change – they didn’t say it with a smile or upbeat attitude.

We grabbed more items out of the fridge and freezer, it’s been “no problem” keeping it plugged in out front for us and we head back up to the river for a weekend of boat lounging and relaxation. Brother, Sister-in-law, Big Sister & the kids were up for the party so EVERYONE got to do some fishing!

Now it’s June 30th, and at 5pm-ish we get a snarky email from Camping World telling us the manufacturer wants additional inspection of our camper and that means they’ll need to move it from the front of the building (could be that day, could be a few days from now). No problem – had we been communicated with about that ahead of time, we would have taken care of everything, but after hubby’s rough Monday travel day (3am alarm, flight delays & cancellations, a 9+ hour drive instead, and luggage that made the plane but not him….) we were in NO mood for the tone perceived within the email – you be the judge and tell us if we were too sensitive –

“You will have to clean out the remaining food that is in the fridge and freezer in the event we have to unplug it for an extended period of time. We technically do not allow customers to keep food in their camper as we have to unplug it and move it from time to time. I was being nice under your circumstances but now that we have to run further inspections, the fridge and freezer will need to be properly cleaned out.”

The first email drafts back were NOT polite. Husband, while usually a teddy bear himself – has no-fluff in his emails – that’s an engineer for you. But we finally came to a seething with sweetness re-write of “no problem, be there tomorrow” response. So I drove down again to remove all the freezer & fridge contents and pack more long-term needs, you know – the cases of wine, a bottle of tequila, my bag of brand new books, work brochures for sales calls, laundry baskets, two right shoe only black sneakers…. essentials 😉 With them being SO nice to keep our camper plugged in this whole time, it was frustrating to open the fridge to see no light on, and walk around the camper to confirm that it was NOT actually plugged in, and that the batteries were most likely dead from the extended power outage.

I clearly didn’t check to make sure I had a full pair… I just grabbed the sneakers that were next to each other in the closet.

A quick stop at WalMart on the way back up set us up for the rest of the work week ahead of the 4th of July holiday. With more friends and family coming to the river, we were able to donate some of the freezer food anyway to the weekends festivities!

So here we are, 16 days after the initial camper drop-off (which we DID have an appointment for, mind you) and no good news. I did happen to ask during our visit “is this going to be a one test a week kind of thing? Because while we do have a temporary solution, if it’s going to take more time we need to find a longer term solution” and was told that they have explained to their manager & techs that we are a “rush” due to our circumstances. We’re only here till September and if I don’t get to be in my OWN, 8-month-new-to-me camper (or a replacement), it’s going to be a frustrating pill to swallow.

They’re telling us (as of Thursday, July 3rd) that they’re going to have to remove the entire front cap of the camper to asses the welds on the frame, how long that’s going to take – another question for the universe. We figured it’d be a skeleton crew for the holiday but we’re about at that stage where we’ll start calling every day or every other day for updates until we get a solution.

Our house is still on the market in NC, so as a worst-case scenario we could always move back in there but we’re VERY much enjoying the freedom we currently have. With the occasional heart rate spikes – everyone’s blood pressure here is pretty relaxed.

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