That break I was hoping for – nope. WHOLE lotta nope there in nopeville.
We pick back up after we’ve brought the camper back to Mom & Dad’s house for 24 hours on Friday to load up and get ready to start the haul to NY… No issues there thank goodness (no complainer either) but 2 unmarked police cars did happen to drive by….
So we pull out of VA just before 6am and work our way up to I-81 to stay on the straight and narrow for our drive. GPS keeps saying 81 is closed so It’s trying to take us a different way which was just fine. We had our 3pm appointment at Camping World of Cicero so we still had plenty of time to keep the speed limit (usually under) and stay in the right lane.
A couple stops for fuel and bathroom breaks and by 1:25pm we were pulling into Camping World Cicero. Unfortunately… this is where the bad news begins to pile on.
Since leaving VA with our back drivers side camper wheel still at an odd angle – I noticed this when we left NC on 6/14/25. When we pulled the camper to the house November 9th, 2024 (yeah it took them that long to work on the items we asked for) the camper has not moved and I was in the truck with hubby originally. So we didn’t know anything was amiss until this first pull.
Also, that crack in the front wood at the entertainment center that we asked about in October and were told “It’s fine, there’s nothing that can be fixed with that” so it wasn’t written down on the ‘We Owe’…. is worse, and the OTHER side is now cracking. This points us to thinking there is frame flex.
The above annoying/unsightly but something I could look past crack, Now looks like this….
This crack was the reason we reached out for a service appointment in the first place and spoke to Keystone Corporate. We attempted to schedule mobile service from Keystone’s contacts – but all 3 were unavailable.. Our first attempt at a service appointment was in Manassas, VA – but their first appointment availability was July 20th, the first mobile guy was a little curt on the phone and said “I’m not doing that right now”, and the second mobile guy was “unavailable”. We tried.
When we pulled around at Camping World Cicero, we checked-in noting that we were early, but had an appointment. They asked if we were okay leaving the unit until Tuesday to be diagnosed which made us gulp. In talking to Kim originally in their office the previous Monday, we had been back and forth on appointment dates, so the note that Saturday’s they don’t do same-day diagnosis for waiters, was missed. They were able to squeeze us in and we headed out to the camper to take some photos….
We were met with the right side slide-out somehow having wedged itself out… the slide portion of it is supposed to be on the INSIDE.
Not sure how that happens on the far left corner of the slide out while we’re headed down the road with no bumps…. physics isn’t on our side for that one and the wind keeping it in line. That back wheel? Oh yeah, the leaf spring is broken…. (We’re asking them if they can investigate to see if it’s been broken for a while or within the last 2 weeks – hubby says you can tell by the amount of rust that may be on it). Then we noticed all down the drivers side of the camper, the gaps at the bottom of the storage compartments that were flush originally, now have almost an inch of space between the door and compartment outer. There are cracks INSIDE the camper now on the corners of both front living space bump outs (significant cracks – 6+ inches long). The silicone seals around a lot of the storage compartments and water sealant spaces are cracked – Kim noted that these “fixes” were not done properly because they’re not even lined up with how the original camper should be. There’s a weird wiggle in the frame/fiberglass directly behind the ladder at the back of the unit that wasn’t there before, oh and the 3 self-tapping screws that were under the tongue holding the fiberglass around the brand new installed hitch were rolling around in the bed of the truck…. did I also mention that the original water pump was leaking when we first took it home?
I cried.
Our whole current life is packed in that camper. Thankfully we have family here and we have help (which is hard for me to accept – but 1000% appreciated).
Our next steps were to get all the photos taken, parts priced out, and submit it all to the elite coverage warranty we purchased through Camping World/Good Sam originally. We also purchased the full/maximum coverage insurance through Camping World/Good Sam so we SHOULD have two options…. ideally speaking. The wait is what’s killing me the most – we have no control over what’s happening next. Hubby did call the Statesville location on Saturday before they closed to give them a heads up that we are facing some BIG problems and that we may be calling back much more heated. He’s keeping a level head, I’m all up in my emotions. That GM appreciated the call. for now.
So that’s where we are – waiting to hear back from warranty and Camping World. To then decide if they will fix everything, or if we have to submit through insurance. It sucks. I am emotionally exhausted. But it is totally out of our control.
On the positive side – we got river time on Aunt & Uncle’s boat so that took our minds off of the shit-show for a little while. Hubby got to fish (and caught some bass!), we floated, relaxed for the weekend, and are picking up the workweek fresh.
Please send positive energy. We are in dire need of it.







