We’ve just started receiving regular updates now that Keystone has brought our unit back onto the line, and let’s just say – they are being THOROUGH. We are hella grateful for that as it seems like we’ll almost be getting a brand new camper at the end of all this work.

We sometimes think it may have just been easier for them to total this one and offer us a new one to save on the cost and manual labor, but that’s their choice – not ours as we should not be seeing any bill for the fixes they’re doing.

From the sounds of it – they’ve basically stripped down the camper to it’s bare bones and are going piece by piece, combing through it with a fine toothed comb.

Since hearing that it’s been brought into the warehouse in Mid-October here’s what they’ve done:

November 13 Update:

• Disconnected the entertainment cabinets
• Removed the front cabinets
• Removed the door side sidewall interior panels at the front and rear slide out openings
• Repaired the front interior step squeaking
• Removed the bedroom slide out
• Prepped the door side and off door side front sidewalls for the KSB repair.
• Removed the off-door side front fiber glass filon (fiberglass shell)
• Removed the rear wall
• Replaced the rear wall with new
• Removed the slide out toppers

November 19 Update:

• Replaced the axle shackles
• Replaced the axle bolts
• Replaced the lug nuts
• Replaced the off-door side leveling leg pad
• Replaced the door side and off-door side fender skirts
• Replaced the off-door side center leveling leg
• Completed the door side and off-door side KSBs
• Rebuilding the front deck cabinetry
• Replaced the slide out carpets
• Installed the slide out mechanisms on the slide outs.

November 26 Update!

• Rebuilt the entertainment cabinets
• Installed the lighted crown molding
• Installed the front knee wall
• Removed the dinette slide out
• Replaced the dinette floor
• Replaced the dinette slide out woven carpet
• Insulated the upper deck floor
• Replaced the passthrough wall

Now, some of these things, we didn’t even know needed fixing. So we’re feeling pretty good that the Keystone team has pretty much stripped the camper down to the framing and is catching all these little pieces.

That front squeaky step? Didn’t notice her.

Kitchenette slideout floor & carpet replacement? THANK YOU!

Slide out carpets? Didn’t even ask for that – just took the janky fix that Camping World offered and went with it. The challenge here was that when they replaced the furniture from the previous owners, they didn’t replace the front futons with the same model item, so the new futons sit up on top of the slide out and all the wiring on the front of that step is showing and rather unsightly. When we purchased the unit, we asked them if there was a way to cover those wires up so we weren’t looking at them all day and their fix was to take a short piece of different carpeting (close enough only works for horseshoes and hand grenades) and affix it over top of the wires, which then pushed out the framing around the slides and some of it fell off…. We’ll see what it looks like when we get her back!

All the emails have ended with “The technicians are working as quickly and efficiently as possible to complete your unit with quality and safety in mind.” Which we totally appreciate.

We’d love to have a return date, as we’ve found an adults only RV park in Hendersonville, NC for the winter that DOESN’T ALLOW the camper skirts, one less project for Austin and mom! Our reservation starts on Dec 1 (we had a previous spot, but when we visited to actually see it in person….. it wasn’t great, so we swapped) but with the holiday next week, I’m not too optimistic that we’ll be getting her back by that first week of December. They have to finish all the fixes, and then still pull it down to Camping World in Hendersonville where we can then pick it up and park it till May.

Nov 26th update: NO chance of getting this camper Dec 1, as expected. With my guesstimate and the updates we’re getting, they’re about halfway through rebuilding the whole thing. Im guessing they still have to check the Kitchen appliance slideout (oven, stove, microwave & residential fridge), the half bath, and then they get to the back where our bedroom slideout, the washer/dryer, and the full bathroom are. The RV park’s team and management has been so incredibly kind to allow us to push our reservation to January 1 now without penalty (even though we are within the 2 week cancellation period).

I’ll take the little wins though! 4 more weeks with Mom, Dad, BigSeester, Niblings and more!